Still Wondering?
We’ve Got You.
Does it hurt?
Thanks to our patented spring-loaded stamping system, each ultra-fine 0.5 mm needle lands with a cushioned “click,” not a jab. The springs absorb most of the impact, so the sensation feels more like a light tapping than a prick. In post-treatment surveys, users rate discomfort at just 1 out of 10—no numbing cream required and zero downtime.
How often do I use it?
For transformation speed with safety, we recommend a full micro-infusion every two weeks. That cadence gives skin time to rebuild collagen while you still ride the glow. Once you’ve reached your goal, many customers switch to a monthly maintenance stamp to keep lines at bay.
Is it safe for sensitive skin?
Yes. The device is dermatologist-tested and made with hypoallergenic, medical-grade stainless steel. The vertical stamping action avoids tugging the epidermis—a big win for reactive complexions. If your skin is highly sensitive, start with one patch-test stamp behind the ear and space the first two sessions three weeks apart to monitor response.
Can I use my own serum?
Our single-dose ampoules are calibrated for molecular weight, pH, and viscosity, ensuring they glide through the micro-channels without irritation. If you’d like to experiment with another formula, stick to a water-based, fragrance-free serum free of strong actives (no retinol or acids) and run a small patch test first. Oils and thick creams can clog the chamber and should be avoided.
How do I clean it?
Each needle head is single-use. Dispose of it immediately after treatment. Rinse the serum reservoir with warm water, then swipe the device body with 70% isopropyl alcohol and let it air-dry in its storage case. That’s it—no complicated sterilizing rituals or special cleaners required.
What if I’m not happy with it?
We back every purchase with a 90-day, no-questions-asked money-back guarantee. If you’re not seeing the smoother, firmer skin you expected, email cs@monlumiere.eu within 30 days of delivery. We’ll issue a prepaid return label and refund you in full—so you can try the system completely risk-free.
What if I’ve been tanning?
Wait until redness subsides to avoid over-stressing the skin.
Best time for treatment?
Evening, before bed—so the skin can recover overnight.
Is it safe for under-eye and neck areas?
Yes—the needle depth allows for gentle treatment of delicate zones.
When will I see results?
Typically within 2-4 weeks (about 2 treatments), with noticeable improvements in skin texture, firmness, and radiance